As Doctors of Chiropractic we practice a hands-on, drug-free approach to health care. Chiropractors are thoroughly educated in examination, diagnosis and treatment of neuromusculoskeletal conditions including, but not limited to: low back pain, neck pain, headaches, TMJ pain, pregnancy related low back pain, symphysis pubis dysfunction, disc injuries, and sciatic-like symptoms.
The Pinnacle Hill Chiropractic massage therapists
Personalized nutrition involves assessing all of the areas that could be affecting an individual’s health, and aiding that with specific dietary and lifestyle changes. These areas include but are not limited to: a person’s genetics, dietary habits, physical activity, sleep behaviors, hormone function, mental and emotional states, environmental factors and gut-brain connection.
Infrared sauna therapy uses infrared light to create gentle heat that penetrates the skin, promoting detoxification, relaxation, and pain relief. It stimulates circulation, reduces inflammation, and encourages sweating to flush out toxins and improve skin health. Whether you’re seeking relief from pain, stress, or looking to boost metabolism, infrared sauna sessions provide a soothing and restorative experience.
We are Pinnacle Hill Chiropractic
The providers and staff at Pinnacle Hill Chiropractic are committed to offering the highest quality chiropractic care, nutrition and massage therapy services in Rochester, NY.
Relief from a Range of Conditions
At Pinnacle Hill Chiropractic, we provide expert care for a variety of conditions affecting the spine, extremities, nerves, and more.
Whether you’re experiencing back pain, sports injuries, nerve issues, or pregnancy-related discomfort, our skilled team is here to help you feel your best. Some of the common conditions we treat include:
Explore our Conditions Page to learn more about how we can support your wellness journey.
TESTIMONIALS
Kate Laubacher-Smith
1 month ago
I've been seeing Kass for prenatal massage, and always leave my appointments feeling so much better. They take the time at the beginning of the appointment to listen to my concerns and assess how I've been feeling. I appreciate all the staff at Pinnacle Hill Chiropractic for the relaxing and welcoming environment they have created. Highly recommend!
Lisa Meek
1 month ago
It’s hard to put into words how much Dr. Sarah and her team have meant to me over the last 7 years. She first cared for me postpartum after my first child and continued supporting me through my entire second pregnancy. Throughout every season of life, her care has gone far beyond chiropractic treatment.
Dr. Sarah genuinely cares about her patients’ overall wellbeing. She has connected me with incredible resources, including pelvic floor physical therapy, acupuncture, therapists, and vitamins/supplements that have all played an important role in my health journey. I also participated in her postpartum recovery series, which was incredibly valuable during a time when I needed support, education, and guidance the most.
She’s also been a huge part of helping me stay healthy and active through a variety of fitness pursuits, including CrossFit, weightlifting, triathlon training, running, and more. No matter what goals I’ve been working toward, she’s helped keep my body functioning at its best and supported me every step of the way.
The entire team is amazing and consistently goes above and beyond. Customer service is truly 10/10, and every interaction is warm, professional, and caring. I also love that they continue to expand their wellness offerings. I’ve utilized their sauna sessions and absolutely love them.
This practice is so much more than chiropractic care. It’s a place where you feel genuinely cared for as a whole person, not just a patient. Dr. Sarah and her team have been an invaluable part of my health and wellness journey, and I cannot recommend them highly enough.
Dr. Sarah genuinely cares about her patients’ overall wellbeing. She has connected me with incredible resources, including pelvic floor physical therapy, acupuncture, therapists, and vitamins/supplements that have all played an important role in my health journey. I also participated in her postpartum recovery series, which was incredibly valuable during a time when I needed support, education, and guidance the most.
She’s also been a huge part of helping me stay healthy and active through a variety of fitness pursuits, including CrossFit, weightlifting, triathlon training, running, and more. No matter what goals I’ve been working toward, she’s helped keep my body functioning at its best and supported me every step of the way.
The entire team is amazing and consistently goes above and beyond. Customer service is truly 10/10, and every interaction is warm, professional, and caring. I also love that they continue to expand their wellness offerings. I’ve utilized their sauna sessions and absolutely love them.
This practice is so much more than chiropractic care. It’s a place where you feel genuinely cared for as a whole person, not just a patient. Dr. Sarah and her team have been an invaluable part of my health and wellness journey, and I cannot recommend them highly enough.
Mat Johnson
2 months ago
I have been going to Pinnacle Hill Chiropractic for a few years now, seeing Dr. Stummer. She is knowledgeable, easy to talk to, and you can really tell she cares about the wellbeing of her patients/clients. I also recently began seeing Kass Andolina, an LMT at Pinnacle Hill Chiropractic—on the recommendation of Dr. Stummer. Kass is wonderful, and works with me to figure out how to best address my specific issues through massage therapy. Between Kass and Dr. Stummer, my body feels the best it's felt in many years. I wholeheartedly recommend them, and Pinnacle Hill Chiropractic, to anyone interested, and I'm grateful I found them when I did.
Kelly Kester
2 months ago
I’ve been getting regular deep tissue massages for 20+ years to manage neck and upper back issues, and recently needed to find a new massage therapist when my regular one closed her business. I normally would prefer a female therapist but booked an appointment with Steven Serra’s because he was the first massage therapist available at Pinnacle Hill, and I’m so glad for that happy accident! Steven is gentle and soft-spoken during intake, and thorough in asking about injuries and recent issues. During the massage he’s a beast (in a good way)! He’s very good at gauging pain points and adjusting treatment based on how I’m feeling. He’s also recommended some helpful stretches I can do between massages to manage my condition. I’ve been getting regular massages with Steven now for several months, and am so happy to have found him! On a side note, I absolutely love Pinnacle’s easy online booking system- it’s so easy to see what’s available, and reschedule when I need to.
Stacey Snyder
2 months ago
Dr Gianni is the best chiropractor I’ve been to! I’ve been seeing her for several years now and look forward to going to every visit. Her professional skills and knowledge in treatments, ability to walk her patients through the process, and advocating for her patients is unfounded. She is extremely friendly and easy to talk to. Highly recommend her for your chiropractic needs! Office staff is super friendly and helpful in the office as well!
Kursten Jurs
3 years ago
Dr. Simpson was very thorough and knowledgeable and made my teenager feel very comfortable.
Karen Bell
3 years ago
Alexi Abarca
3 years ago
Dr. Sarah is amazing! She really cares to get to know what’s going on with you and make a treatment plan that truly helps. Came to her 4 weeks postpartum and she was a key part of my recovery process.
Tracy Hardes
3 years ago
Wonderful service getting me in when I was in pain. Great follow up with a HEP to help me stabilize my muscles that support my spine. Very friendly and accommodating staff all around.
Corey Dick
3 years ago
K S
3 years ago
Expert staff that helped my pinched nerve
Stephanie C
3 years ago
Dr. Tim Daly is incredible. He is extremely professional, personable and has helped me so much with my pain. The office is beautiful and the staff are friendly. Visiting Pinnacle is always a pleasure and I highly recommend their services!
Jessica Flanders
3 years ago
Dr. Daly is the best! When I started seeing him, I could barely walk because of herniated disc issues. Dr. Daly tried multiple measures of treatment to figure out what worked best for me. My back has been manageable for years now, and he continues to treat and resolve issues as they come up, whether it’s my neck, back or foot. His work has improved my quality of living and has allowed me to be able to work out regularly again. I am so grateful to Dr. Daly for all he does!
Dave Williams
3 years ago
This was my first visit to a chiropractor and I had a great experience. Dr. Simpson was very professional. Explaining everything and I left feeling so much better. I would definitely recommend this location for anyone who is looking for chiropractic care and Dr Simpson for sure.
Thank you !
Thank you !
Jonathan Ellis
3 years ago
I've seen 2 chiropractors there and both are very friendly and do good work.
dan Iatomasi
3 years ago
Dr. Penkin and his staff has tremendous knowledge. I always leave feeling better than I did when i walked in.
Gabe Valdivia
3 years ago
Joe Cerami
3 years ago
I've been going to Dr. Mike for over 5 years and can't recommend them enough. I would also highly recommend Andrea for deep tissue massage therapy. It's been fun seeing where they've taken the office and where they are going in the future.
Angela Penkin
3 years ago
Dr. Penkin is very thorough and every visit reviews my level of discomfort to track what is improving, what needs work and if there are new problems. His goal is to give his patients that extra bit of time and attention. I always feel better when I leave. In the interest of full disclosure, yes we are related, I am his proud Mom, but you'll feel better too!
Justin Ritzel
3 years ago
Dr. Mike has been great to work with. He helped me build habits and offered exercises to relieve my lower back pain, and was personable and friendly through each appointment.
Michael Tucci
3 years ago
Dr. James has been pivotal in the management of my discomfort. His precision and knowledge is an incredible asset to my routine as a squash player. He always knows how to address every issue I bring to him. I’m healthier because of Dr. James.
B Eassa
3 years ago
Everyone’s super nice and I’ve never had a bad treatment!
Brandi Drone
3 years ago
Dr Caitlin & staff are wonderful! Everyone has been so kind and helpful during my prenatal journey. I have had great results with ache and pain relief. Highly recommend!
Jazmin Adams
3 years ago
I would have never made it through my pregnancy and post-partum without Dr. Caitlin and the staff at Pinnacle Hill! The staff are always friendly and I always have a great experience. Dr. Caitlin is extremely knowledgeable and makes me feel like she truly cares about my progress. Highly recommend!
Jennifer Riggerello
3 years ago
My visits with Dr Mike are always great! He's incredibly knowledge and helpful with all my questions and concerns. The front desk staff is friendly and always smiling. Thanks for all you do.
Dominic DiStasio
3 years ago
The office is a welcoming place with staff to help and answer any questions. And the doctors are very in tune with what they do. They get the job done and they get it done right.
Thank you pinnacle
Thank you pinnacle
Danielle Pierleoni
3 years ago
If you're looking for a serious deep tissue massage, Andrea Pazda is your person! She does an excellent job with targeted muscle work and I always experience significant improvement in range of motion and pain reduction after a massage with Andrea. I highly recommend Andrea.
Lori Gill
3 years ago
Dr James was very professional and thorough. I felt better after my first visit.
Mallory Kubik
3 years ago
I started seeing Dr. Rachel during my pregnancy for lower back and pelvic pain and have continued to see her postpartum for back pain. During my pregnancy, the pain was severe enough that it was impacting my daily life and making it difficult to sleep and walk comfortably. Dr. Rachel was wonderful in listening to and understanding my symptoms and determining a care plan. After just a few visits, the pain was much more manageable with my weekly visits and the at-home exercise plan that Dr. Rachel put together for me. I continued seeing Dr. Rachel weekly up until I gave birth and then returned postpartum when I started experiencing back pain again and she did a re-evaluation to develop a new care plan. Dr. Rachel is very compassionate and excellent at what she does; I always feel better after I leave my appointments. I would highly recommend her!
Wenjie Liao
3 years ago
I received regular, prenatal, and postpartum chiropractic care at Pinnacle Hill Chiropractic, all of which has been very helpful in keeping my body relatively pain free despite long hours of intense desk work, rock climbing, pregnancy, labor, and now parenting a newborn. I have to say as much as the adjustments are helpful in and of themselves, following up with exercise and home remedies suggested by Dr. Sarah is more important for me to have long-term effects.
Also, their massage therapist Andrea is phenomenal--my prenatal massages were definitely some of the best times throughout my pregnancy lol.
Also, their massage therapist Andrea is phenomenal--my prenatal massages were definitely some of the best times throughout my pregnancy lol.
Mike M
3 years ago
Dr. Mike is amazingly knowledgeable and helpful.
Jenny Rae Siplo
3 years ago
They are great! I am lucky to have found them, I wish I had started chiro during my pregnancy sooner. Dr. Rachel has done amazing work on my body. Highly recommend!!
Taylor Rivera
3 years ago
Prior to receiving care at Pinnacle Hill Chiropractic from Dr. Caitlin I was 19 weeks pregnant with my second child and having a lot of pain in my lower back and hips. Pain to the point that it was impacting my daily life and putting me in tears.
In our first appointment Dr. Caitlin spent time listening to not only what I was currently experiencing but also inquired about my past experiences and pregnancy, as well as my current demands/practices/routines to get a full background. After 3 weekly appointments I felt a lot of relief and was able to function normally without pain.
I have since continued with biweekly appointments that have helped me maintain comfort, even as I have entered my third trimester. I am so grateful for her individualized approach, knowledge and specialization in prenatal chiropractic care, and patience when my very active toddler joins us for session.
At Pinnacle Hill Chiropractic you are not just a number but a patient they personally know! As a whole their office is professional, communicates well, and is respectful of your time and needs.
In our first appointment Dr. Caitlin spent time listening to not only what I was currently experiencing but also inquired about my past experiences and pregnancy, as well as my current demands/practices/routines to get a full background. After 3 weekly appointments I felt a lot of relief and was able to function normally without pain.
I have since continued with biweekly appointments that have helped me maintain comfort, even as I have entered my third trimester. I am so grateful for her individualized approach, knowledge and specialization in prenatal chiropractic care, and patience when my very active toddler joins us for session.
At Pinnacle Hill Chiropractic you are not just a number but a patient they personally know! As a whole their office is professional, communicates well, and is respectful of your time and needs.
Shelby Triglianos
3 years ago
The entire staff at Pinnacle Hill Chiropractic is the best. Everytime I walk through the doors I feel welcomed and know I'll be receiving the best care. I started seeing Dr. James for a long term knee injury and in our initial appointment it was clear he was well educated in how to assess and care for the issues I was having. He immediately recognized areas that needed to be worked on and answered any (and every) question I asked during my appointments. His knowledge & care for his patients makes him the best choice for anyone suffering from a sports or activity-based injury as well as general wellness care. Each appointment has been tailored to how I am doing that day and I trust that my best care is at the heart of each visit. I appreciate Dr. James (& the whole staff at PHC) and am forever grateful I was recommended to this practice.
Autumn Terwilliger
3 years ago
My first time ever seeing a chiropractor was during my pregnancy, so I was a little nervous before going! Dr. Rachel was so warm and welcoming and I learned so much about all that chiro has to offer! I appreciate their fitness-forward approach as well as their encouragement of living a healthy lifestyle in general! 10/10
Charde Tillison
3 years ago
Mackenzie Blackburn
3 years ago
I’ve been seeing Dr. Sarah for almost 8 years now and always feel so much better after my appointment. Each time I see her I feel that my needs are well met and understood. Her level of professionalism and commitment to understanding my pain and experience is amazing and all the staff at Pinnacle are wonderful.
Joelle Truax
3 years ago
I am so thankful that Pinnacle Hill Chiropractic was recommended to me during my pregnancy! Dr. Rachel has been so wonderful to work with and has been able to provide relief from my terrible lower back pain/pelvic pain in my second and third trimester! The online scheduling tool has been extremely helpful so I can easily schedule as needed. I can’t recommend them enough!
Sean Tydings
3 years ago
Dr Mike Penkin, his staff, and his facility are first class. As an individual Dr Penkins knowledge far surpassed my expectations.
Lyndsey Kamm
3 years ago
Dr. Caitlyn is wonderful! She is very friendly and kind. She always targets the correct area and offers exercises to help strengthen the area.
Jay Fitch
3 years ago
I have been going to Pinnacle Hill Chiropractic since I slipped a disc. Dr. Mike got me back on my feet through a improvement progression plan. With his help I am back to enjoying everything I did before the injury.
Lucas Sienk
3 years ago
The entire staff is great at Pinnacle Hill!
Samantha Tumminelli
3 years ago
I have been going to Pinnacle Hill Chiropractic for about 6 months now and I wish I would have started going sooner! Dr. Sarah is phenomenal at what she does and she is incredibly personable. She is very informative and I leave each appointment feeling much better. The office is very clean and it is easy to make an appointment. I would highly recommend!
Amy Torres
3 years ago
I was having extreme tenderness and pain on my lower back and within two months my pain is completely gone!! Mike did great job and is very attentive to make sure I was comfortable and he took his time during our appointments and did not rush. He made sure to check if I was in pain while working on me. I highly recommend him!
Laura James
3 years ago
The office is m a beautiful space. Friendly and helpful staff. Dr. Caitlin is professional, talented, extremely knowledgeable, and approaches care for patients from her heart and genuinely wanting to heal and help patients.
Bronson Fuentes
3 years ago
Dr. James is the man. Highly recommended!
Erica Cappellino
3 years ago
I started going to Pinnacle Hill a few months ago after not attending a chiropractor in years and the staff at Pinnacle welcomed me with open arms. From day one, I felt heard. Dr. Caitlin took the time to get to know all of my injuries and provided me with exercises and tips I can use to reduce pain long-term; she doesn’t just provide short-term solutions. I would highly recommend Pinnacle to anyone looking for a chiropractor as a former athlete or just anyone with chronic pain.
Steve DeMaria
3 years ago
Thank you, Dr. James!
Janice C
3 years ago
Dr. Rachel has been wonderful during my first pregnancy, helping me manage the pain in my low back and teaching me stretches and exercises to do at home. I am so grateful to Pinnacle Hill Chiropractic and have recommended them to friends and family.
Alex Patterson
3 years ago
When I first came in to see Dr. James Walters I was in rough shape and he was incredibly helpful with getting me back to 100%. The whole staff is awesome and I would certainly recommend them!
Crystall Reichert
3 years ago
Kelsey Brandow
3 years ago
I’ve been going to Dr. Mike with lower back issues for about 6 years and he is great. Their team is very helpful and knowledgeable. I would highly recommend Pinnacle Hill Chiropractic.
Susan Giralico
3 years ago
Love the staff, chiropractors and massage therapists here! Very professional while really getting to know you and providing excellent care
Betsy DeWitte Todaro
3 years ago
Prior to coming to Pinnacle Hill, I had years of glute and back pain. I had seen numerous other providers, especially during my first pregnancy, with no results. I was in so much pain after my first child I could barely get out of bed and had limited mobility. I was referred to Dr. Sarah and she was absolutely amazing right from the start. She listened to and addressed all my concerns and laid out a plan of action. Her expertise in pregnancy and postpartum care was so refreshing! Dr. Sarah has alleviated so much of my back and glute pain. I became pregnant with my second child and saw Dr. Sarah through 39 weeks. My symptoms improved dramatically, even while late in pregnancy! I look forward to continuing my postpartum journey at Pinnacle Hill and cannot recommend their office enough.
Flash forward a few weeks with my 3 week old newborn, I was noticing my baby was having trouble latching and nursing. She seemed very tense all the time and was crying due to significant gas pains. Her bowel movements were few and far between, contributing to pain, fussiness and her overall well-being. We were recommended to see a pediatric Chiropractor, and because of my previous great experience at Pinnacle Hill, I decided to take my baby to see Dr. Caitlin. Dr Caitlin is kind, compassionate and so informative. She explained so much to me about newborn anatomy, and the potential reasons behind my baby’s trouble nursing and constipation. Her treatments are so gentle! Almost immediate after her appointment I saw improvement in nursing and the constipation. We have continued going to Dr Caitlin and the dramatic improvement in our nursing journey has me in happy tears. My baby is much more comfortable nursing, effectively taking milk and her constipation issues are much more manageable! Dr. Caitlin is so knowledgeable and I thoroughly enjoy updating her on my baby’s progress.
Flash forward a few weeks with my 3 week old newborn, I was noticing my baby was having trouble latching and nursing. She seemed very tense all the time and was crying due to significant gas pains. Her bowel movements were few and far between, contributing to pain, fussiness and her overall well-being. We were recommended to see a pediatric Chiropractor, and because of my previous great experience at Pinnacle Hill, I decided to take my baby to see Dr. Caitlin. Dr Caitlin is kind, compassionate and so informative. She explained so much to me about newborn anatomy, and the potential reasons behind my baby’s trouble nursing and constipation. Her treatments are so gentle! Almost immediate after her appointment I saw improvement in nursing and the constipation. We have continued going to Dr Caitlin and the dramatic improvement in our nursing journey has me in happy tears. My baby is much more comfortable nursing, effectively taking milk and her constipation issues are much more manageable! Dr. Caitlin is so knowledgeable and I thoroughly enjoy updating her on my baby’s progress.
Lauren Kelly
3 years ago
Dr. Sarah and Dr. Caitlin are wonderful! Dr. Caitlin took care of me throughout my first pregnancy and postpartum and helped me immensely! I’m back now during my second pregnancy hoping to avoid the pain I had the first time. Everyone in the office is friendly and inviting. Have recommended them to friends and family!
jpenkin
3 years ago
Dr. Rachel and Dr. James have always provided excellent care whenever I have needed treatment! They are professional, attentive, and wonderful chiropractors!
Kerry Bollech
3 years ago
Drs. Sarah and Mike are very professional but warm and welcoming at the same time. I took a postpartum movement class with Sarah and it was so great and I learned so much. She not only showed us movement to help prevent injury but explained the why and how of it. She also helped me with pelvic and hip pain during my pregnancy. I highly recommend this practice!
Sweet Bears Cabin
3 years ago
Renée Formicola
3 years ago
The very best of care. I’ve been a patient since PHC opened and my experience always exceeds expectations. My injuries have been sports and fitness related and typically I’m back with full mobility and performance within weeks of following the detailed care plan specifically designed for my problem. Thank you Dr. Mike!
Dave Ludwigsen
3 years ago
Another good session with Dr Mike. Worked the back muscles a lot, gave me another exercise to work on and provided additional information.
David DiCaro
3 years ago
I feel better with every visit, Dr. Mike seems to care about his patients and their quality of life!
Kathleen Kamann
3 years ago
Dr. Rachel listens to your concerns, explains everything she is doing and gives suggestions for things to do at home to help continue to recover. Finding Dr. Rachel and Pinnacle Hill Chiropractic has been a great benefit to my overall health. Thank you Dr. Rachel ????
Michelle Schrader
3 years ago
Exceptional service. Dr Sarah is friendly, knowledgeable and easy to talk to. Definitely would recommend.
Fun with Gianna
3 years ago
The whole team is exceptional. From emergency appt needs, to listening to your concerns and supporting your goal; they do it all and with a kind genuine presence!! I will not go anywhere else.
Kevin Spencer Beckford
3 years ago
I am a new patient. The office is very clean, spacious and the staff is very friendly and welcoming. Their Online Scheduling is very easy to use. The office culture is top notch. This is truly a practice that is 100% patient centered. For convenience, they also have LMT’s available for massage therapy.
Dr. Caitlin Simpson & Dr. James Walters are fantastic ????????. I find them to be very personable and they do a masterful job of realigning your back. I especially like the cupping technique and the spine decompression machine. It provides almost instantaneous relief. Keep up the great work.
Dr. Caitlin Simpson & Dr. James Walters are fantastic ????????. I find them to be very personable and they do a masterful job of realigning your back. I especially like the cupping technique and the spine decompression machine. It provides almost instantaneous relief. Keep up the great work.
Catherine gorrell
3 years ago
Love him and his whole staff
James Gashlin
3 years ago
Julius Green
3 years ago
Doctor Mike does a very good job in understanding your problems and releasing the underlying tension.
Carrie Corke
3 years ago
Love this office! Maria at the front desk is great! and so is the rest of the staff! I see Caitlin for my back and she is amazing! Always walk out feeling better. I also see Courtney for massage therapy and she does wonders!
Emily Miller
3 years ago
The doctors at Pinnacle Hill Chiropractic are the best! Their expertise is evident when undergoing treatment, always sharing the "why" behind what they are doing and making you feel as comfortable as possible. I have been a patient of Dr. Sarah before during and after my 3 pregnancies- she’s the best for prenatal and postpartum care and has a wealth of knowledge. I love that she stays up to date on the latest evidence based practice and shares it with her patients. I have also brought both of my sons as infants to see Dr Caitlin for some care- she was very professional and kind. This is a great practice to be a part of, I would highly recommend them!!
S
3 years ago
I have been a patient with Courtney for almost a year now. She is an absolutely amazing massage therapist. The very first time I went to see her she was able to get me in for a last minute appointment when I was having extreme back pain. Her work is phenomenal. She knows how to work out and target where you are having pain. Every time I leave there I feel so much better. I highly recommend Courtney!
Emma Scala
3 years ago
Courtney is a fantastic massage therapist, and will make you feel comfortable and at ease, even when working on difficult areas! Her room is very cozy and welcoming, and all other staff I've interacted with have been totally pleasant. I always look forward to my appointments with Courtney!
Lisa Stubblebine
3 years ago
Courtney is excellent! She is so accommodating to my needs. She truly cares about my well-being and seeing me through my recovery from major elbow and shoulder issues. Highly recommend her.
thomas vanname
3 years ago
I have been coming to Pinnacle Hill for years. I love the staff here, they're always so friendly and accommodating. I primarily see Dr. Mike Penkin,he's a very talented chiropractor and I always enjoy our conversations while he works on me. If you are ever on the fence about a chiropractic service,give Pinnacle Hill Chiropractic a chance and I promise you won't regret it.
Michele Bessette
3 years ago
Dr. Sarah is excellent! I also use Amanda for massage therapy.
Shante Hand-Fletcher
3 years ago
I have been going to Pinnacle Hill Chiropractic since last year. I had booked my first appointment with Dr. Sarah and a few days before I found out I was pregnant. Finding out Dr. Sarah specialized in pregnancy was a breath of fresh air. She made me feel so comfortable and I looked forward to getting adjusted by her throughout my pregnancy. Dr. Sarah has been amazing postpartum as well. With new aches and pains from pregnancy and being a nurse, Dr. Sarah has helped me feel the best I can! I also got a massage from Andrea while I was pregnant and that was wonderful as well.
My daughter was born with torticollis and a flat spot on her head and we were recommended to Dr. Caitlin. Dr. Caitlin is amazing and my daughter loves her. She is so knowledgeable and helped me understand the entire helmet process to correct her flat spot, as well as meeting her developmental milestones.
I cannot recommend Pinnacle Hill Chiropractic enough! Their entire staff is so friendly and so helpful.
My daughter was born with torticollis and a flat spot on her head and we were recommended to Dr. Caitlin. Dr. Caitlin is amazing and my daughter loves her. She is so knowledgeable and helped me understand the entire helmet process to correct her flat spot, as well as meeting her developmental milestones.
I cannot recommend Pinnacle Hill Chiropractic enough! Their entire staff is so friendly and so helpful.
Jennifer Stolt
3 years ago
Dr. Mike and his entire staff are the best! They are very welcoming and always take the best care of you. They listen to your concerns and work hard to ensure they find a solution. When I first began my chiropractic journey I was extremely nervous and unsure of everything. Dr. Mike never pressured me into anything and checked my comfort level every step of the way. I have never felt rushed in my appointments and always feel heard and understood even when Im not sure I know how I’m feeling. Dr. Mike always does his best to explain to me what’s going on, why I’m feeling what I’m feeling and how we are going to fix it.
I cannot recommend them enough!
I cannot recommend them enough!
Kristin Bossert
3 years ago
I have been going to Pinnacle Hill Chiropractic for over 4 years now. I originally started seeing Dr. Mike after straining my back at work and started getting massages with Alex. I was able to get back into better movement habits and strengthen my back with the help of both Dr. Mike and Alex. Within the last months I have transitioned to see Dr. Caitlin after finding out we are expecting our first baby in August. Dr. Caitlin has helped immensely with managing pregnancy pains and teaching me stretches to help prepare my body for labor. I am so grateful to Pinnacle Hill Chiropractic for helping care for me through these transitions that my body is going through. I would recommend anyone to any and all of the providers within the practice. Everyone is so friendly, helpful and they truly care about providing an individualized patient experience. There hours are very convenient and the office is beautiful!
Megan Kagenski
3 years ago
I started seeing Dr. Sarah almost two years ago after I injured my tailbone and it wasn't getting better on it's own. I appreciated the thorough new patient appointment before starting with adjustments. She's also shared great recommendations for other stretching and weight lifting exercises to help. I've been able to go from weekly to monthly visits and finally have no more tailbone pain. I still see Dr. Sarah periodically to help with nagging back or neck or jaw pain and I always feel relieved and refreshed after my visits. Andrea and Nick are great massage therapists who are always able to relieve specific muscle pain. My husband has also had a great experience with Dr. James to help with TMJ issues. Overall I highly recommend Pinnacle Hill!
Matt Rothberg
3 years ago
I’ve been a patient at Pinnacle Hill for years, usually seeing Dr. Mike but I’ve also seen a few other providers when I’ve needed an appointment on short notice. The staff is super friendly every time and the new location is amazing. Each provider takes time to listen to what you have to say, and makes great treatment decisions based on what your body is feeling. Pinnacle Hill Chiropractic is also active in the Rochester fitness community which is great to see. I can’t recommend them enough.
Gina Sacino
3 years ago
I started coming to Dr. Caitlin when my neck really hurt due to injury but she had helped me so far beyond that singular injury-- she's helped point me in the right direction to understanding my own underlying health and pain issues as well. She's the first doctor who has ever actually listened to me in regards to literally any thing I've ever brought to any medical professional and I'm very incredibly grateful for that- not only that but she actually believes you when you say something is wrong, no medical gaslighting here. The staff here are amazing. They are always so friendly. I had a massage with Andrea as well and she did some wonderful work! My fiance also comes here to see Dr. Mike and every time he comes home from seeing him ,No joke, he is like 2 inches taller and feeling so much better. Can't recommend them highly enough.
Martha Harvey
3 years ago
I am so grateful for Pinnacle Hill, especially Dr. Sarah! I found them after my 1st pregnancy when I was having back issues and have come throughout most of my 2nd pregnancy. I am doing so much better this time around and it’s absolutely due to the prenatal care and attention I’ve received from Dr. Sarah! Highly recommend the whole team; and their new office is beautiful.
Jenny Holahan
3 years ago
I saw Dr. Caitlin throughout pregnancy and postpartum, and also brought my newborn to see her. She is so knowledgeable and thorough, and we always leave feeling great! Would highly recommend her for any pregnant people dealing with pain during pregnancy. The new offices are also amazing (grateful for a lactation/baby care room!) and all of the staff are super friendly and helpful.
Casey Neels
3 years ago
I highly recommend Pinnacle Hill Chiropractic! Dr. Caitlin is amazing and made me feel comfortable, given this was not only my first time seeing a chiropractor, but also being pregnant. She reassured me that I have nothing to worry about. I started coming here in my 3rd trimester because I overdid it working out and injured my SI joint. Through multiple adjustments and stretching, I can say I am finally back to walking without any pain! My baby was also breech, so Caitlin helped me do some inversions, while being mindful of my SI joint paint. Overall, I have nothing but great things to say and I’m so thankful that they are so well trained in working on pregnant ladies. Caitlin is also super personable and I enjoy talking to her at every visit!
Elizabeth Bogan
3 years ago
I have been a patient at Pinnacle Hill receiving treatment for chronic issues for many years. Dr. Sarah and Dr. Mike are absolutely wonderful chiropractors, and their office staff is always very helpful. At every visit they listen to what I'm saying, are very thorough, and I never feel rushed. They are honest, friendly, knowledgeable, and very skilled at their practice.
Whenever I walk out, I always feel better than when I walked in. I have referred them to friends and family looking for chiropractor recommendations, and everyone that has seen them has had similar experiences.
Whenever I walk out, I always feel better than when I walked in. I have referred them to friends and family looking for chiropractor recommendations, and everyone that has seen them has had similar experiences.
Courtney Hallmark
3 years ago
Dr. Sarah is the absolute best chiropractor!!! She is very knowledgable, compassionate, friendly, and always ensures all my concerns are addressed! She develops a tailored plan of care and adjusts as needed. I always feel much better after visiting her practice.
Additionally, she provides education and exercises to assist with getting to an ideal state of health between appointments! The atmosphere of her office is very friendly and I always feel extremely welcomed! Scheduling is very easy and you can even book online! She offers flexible hours, which are conducive to any working schedule. I would 10/10 recommend Dr. Sarah to any family member or friend!!!
Additionally, she provides education and exercises to assist with getting to an ideal state of health between appointments! The atmosphere of her office is very friendly and I always feel extremely welcomed! Scheduling is very easy and you can even book online! She offers flexible hours, which are conducive to any working schedule. I would 10/10 recommend Dr. Sarah to any family member or friend!!!
Samantha Ezzell
3 years ago
We absolutely love Pinnacle Hill Chiropractic! My daughter has been seeing Dr. Caitlin since she was about 3 months old and has been wonderful with her. I have personally been seeing Dr. Sarah for some residual pain after birth and she has helped me feel like myself again! Everyone at the practice is kind and friendly and always willing to help you with whatever you need. I would absolutely recommend this practice for anyone need chiropractic services! I also would recommend their postpartum series for anyone who has given birth and wants to learn how to get back into working out.
Teri Dukes
4 years ago
I have been a patient of Pinnacle Hill Chiropractic for almost 5 years. I have NEVER been in a health care providers office that made me feel like family. I am free of epidural injections for back and hip pain and Alex has been, hands down, the key to being remarkably pain free. Alex is ALWAYS compassionate, listens to my concerns and approaches his technique to meet the presenting issue. When I have an exceptional issue, I will also book with Dr. Mike, who will LITERALLY get on the floor with you and make sure you see exactly what he is recommending.
This is an office that truly wants you to feel better and they give you the tools to do so. I recommend Pinnacle Hill Chiropractic to anyone who will listen.
This is an office that truly wants you to feel better and they give you the tools to do so. I recommend Pinnacle Hill Chiropractic to anyone who will listen.
sarah Schmidt
4 years ago
Everyone at Pinnacle hill Chiropractic is friendly and helpful! I have been seeing Dr. Sarah for 5 years and would highly recommend her. I also have been seeing Andrea for the last couple years and she is a great massage therapist! She is really in tune with my muscles and body. Both Sarah and Andrea have made a significant impact on keeping my migraines at bay.
Ashlee Woods
4 years ago
I absolutely LOVE coming to this office. I have been seeing Dr. Sarah for 5 years now. She takes her time to ask how I am feeling and where she can help. I never feel rushed. I feel that I am top priority while I am in her care. I also love coming because of the ease. I have brought my daughter with me to almost every appointment since she is an infant. Dr. Sarah is extremely accommodating, sweetest, and most patient with children. It takes any stress about getting the care I need off of the table. She has also adjusted my 4 year old and she adores Dr. Sarah! I finally convinced my husband to start seeing a chiropractor last year and now he sees Dr. Mike and also has all wonderful things to say. Overall, Pinnacle Hill is the best for caring for our family. From the time we walk in we are greeted with friendly staff with a smile on their face to the time we leave with a sticker in hand!
Kciarico
4 years ago
I highly recommend this office and staff. Between my daughter(11) and I, we see Dr. James, Dr. Sarah, and Nick. Love everyone of them and they each bring something different to the table. Dr. James adjusts my daughter and is always ready to explain what’s going on through all my questions. Dr. Sarah was recommended to me by a friend and she has done wonders for a lower back and neck issue I was having. Nick is great, was recommended by Dr. Sarah for my headaches and between the two of them I am feeling great! Every office visit is very welcoming and I would 100% recommend any of these amazing people to friends and family.
David Hoppough
4 years ago
Massage and chiropractic appointments are always great. Dr. Caitlin is absolutely incredible and puts patient care first. She always considers multiple options for treatment, and usually includes some exercises I can do at home to help alleviate the pains that I am feeling. 10/10 would recommend (and I have recommended Dr. Caitlin to a friend, and he was also very pleased with the outcomes of his appointment).
Lindsey Allen
4 years ago
This practice is really great. Dr Sarah and Dr Caitlin were instrumental to managing my discomfort feuding pregnancy. They are so knowledgeable and gave me exercises I could do at home between adjustments. Dr Caitlin was so great with our newborn, helping her loosen up and even put her neck and latch early on. Finally, Andrea has done wonders to massage my back during postpartum. She’s even helped with my c-section scar recovery. Can’t recommend this place enough. Everyone takes the time to really understand your needs and makes informed decisions about treatment. Thanks!
Serenity Carlyle
4 years ago
Andrea's massages are hands down, one of the best in Rochester. I was impressed since my first visit with her ability to find the problem areas and the level of pressure she can use to work. She makes sure you're set up for comfort at each stage of pregnancy and addresses your concerns as they change each visit.
Amy Steidle
4 years ago
I have been under the care of Dr. James (Walters) for approximately two years now, and he’s been the most effective chiropractor I’ve ever seen. He really listens to his patients, and incorporates stretching, massage, and trigger point therapies into his services. He’s helped my overall mobility so much and I plan on doing maintenance for the long term because he’s so great at what he does. The facility is also VERY clean and the staff is always friendly and helpful. Five stars all day long!
Danny Maffia
4 years ago
I cannot say enough good things about Pinnacle. As an athlete, fitness trainer, and American Sign Language/English interpreter the practitioners at Pinnacle have provided me with the ability to continue doing what I love to do. From the office staff to the owners the facility is the best. Having had negative experiences with chiropractors in the past, I knew I was in the right place as soon as I stepped in to the office. The staff take their time with you to ensure you are educated and given the appropriate plan. Highly recommended!
Rachel McDonald
4 years ago
Great process! Healed my sprained ankle in a couple weeks. Back to fully dancing and feeling better than pre- injury! 100% recommend going to see Dr. James Walters for any of your dance injury’s or questions.
Ellen Horn
4 years ago
Dr. Sarah, Dr. Caitlin, and Dr. Rachel are all amazing! I started seeing Dr. Sarah at the beginning of the third trimester of my recent pregnancy. I was able to feel quite comfortable throughout the final weeks thanks to the adjustments and simple daily movements she recommended. I also always enjoy chatting with her-she’s super friendly, positive and knowledgeable! At one point, I had to make a decision in my pregnancy and I messaged Dr. Sarah about it and she responded immediately with her phone number so we could chat (and this was a Friday evening)! I felt so relieved after our conversation! My toddler sees Dr. Caitlin and she is so sweet and playful with him. We always enjoy our visits with her! I highly recommend Pinnacle Hill, especially if you are pregnant, postpartum or have a little one!
Laura Nespoli
4 years ago
The team at Pinnacle Hill has become a permanent fixture in my wellness regimen. They work together collaboratively and look at a whole picture of health. From acute needs to ongoing maintenance of life-long ailments, they've helped me make huge strides in reaching and maintaining levels of physical comfort I've never had before. I'm grateful for them.
Mike Alcazaren
4 years ago
I've been seeing Dr. Caitlin for the past ~6 months after I tweaked my back at the gym. She spent the time to work with me & put together a plan to put me back together. The entire Pinnacle Hill staff is awesome, everyone's friendly, welcoming, and prompt - everything you want all in one. Highly recommend the entire team here!
Nabila Jutha
4 years ago
I have been seeing Dr. Sarah throughout my pregnancy - I am currently pregnant with twins and was nervous about all the aches and pains that may come with the territory of growing two babies!! I am happy to note that I am approaching delivery time with no pubic pain, no back or hip pain and both babies in optimal fetal position! I attribute it to my regular chiropractic treatments with Dr. Sarah and her encouragement to continue with yoga and other activities to keep me moving! I never received chiropractic treatment before my pregnancy, but I’m so glad I sought it out!! Thank you for being part of my journey!!
Kierstyn Wackerman
4 years ago
Everyone is super friendly and I love the online scheduling option. Nick is great with customizing every massage therapy session to my needs by asking what's bothering me specifically that day. I have chronic muscle tightness and he's helped through massage treatments and telling me what stretches to do at home on my own. The treatments can cause discomfort but nick is great about asking if it's ever too much. Very clean and professional atmosphere, highly recommend!!
Renata Lizak
4 years ago
Alex- I am so happy I found Pinnacle Chiropractic. I've been seeing Alex for about 3 years. He is able to pin point my pain that is specific to my hip and shoulder. Not only is Alex meticulous in his work but he always offers suggestions and movements to help outside of the office which helps alleviate pressure on those affected areas allowing me to continue to workout pain free. I can't thank you enough for all you do for your patients.
Danielle
4 years ago
I bring my one month old here and he sees doctor Caitlin! She’s so nice and professional. Really explains everything to you and makes sure you’re comfortable! I had forgotten the diaper bag at home but thankfully they had diapers and wipes in the bathroom on the changing table! Definitely a nice touch.
Jenna Kugler
4 years ago
I began seeing Dr. Sarah postpartum after the birth of my first child and have continued seeing her throughout my current pregnancy. She is incredibly personable, compassionate, and knowledgeable in her field. She has helped tremendously in my postpartum recovery and has helped to keep me feeling comfortable throughout this pregnancy.
I recently saw Andrea for a prenatal massage and was equally as impressed. Being pregnant I was worried it would be too gentle of a massage, but she applied the perfect amount of pressure and was able to relieve a lot of tension in my back. I felt comfortable that she was well educated and confident working with pregnant women.
I recently saw Andrea for a prenatal massage and was equally as impressed. Being pregnant I was worried it would be too gentle of a massage, but she applied the perfect amount of pressure and was able to relieve a lot of tension in my back. I felt comfortable that she was well educated and confident working with pregnant women.
Macey Kolczynski
5 years ago
I have been going to Pinnacle Hill Chiropractic for a few years now for massages. Anytime someone is looking for a place for chiropractic care or massages, I recommend this place. The staff is fantastic! I currently see Nick for massages about every 3-4 weeks. He does an excellent job at focusing on the areas that are currently troublesome for me and offers ways to address them at home with a foam roller or lacrosse ball. Nick is also great at ensuring I’m as comfortable as possible throughout the massages. This really makes the experience that make more enjoyable, even when he stumbles upon a knot or two. This week I had been experiencing some pain in my knee/hamstring. I made sure to tell Nick this at my appointment and walked out of the office pain free! Thank you Nick from helping me stay healthy and relaxed!
Bri Shannon
5 years ago
I recently received a massage from Andrea and I’ll say that she is truly a master of her craft! I had been long overdue for a visit, and she unearthed tension areas with fine-tuned awareness. Left feeling more relaxed than I had in months, I slept like a baby. Looking forward to my next session!
Joshua Rawls
5 years ago
Very professional, knowledgeable and involved staff. The office has a clean, relaxing atmosphere with friendly receptionist. Dr Caitlin and their massage therapist Nick have been great to work with, in improving overall wellness. They collaborate well with each-other for the best interest of the patient. The work Nick has been doing really deserves to be highlighted, he works really hard on some pretty serious cramps. As well as provides information to utilize on my own time to help the process. Personally, have only had appointments with them. However, a lot of people say great things about the staff as a whole.
Courtney D
5 years ago
We started seeing Dr. Caitlin when our daughter was only 3 months old. Dr. Caitlin is fantastic!! She is extremely knowledgeable, patient, kind, thoughtful and genuinely cares about her patients and their family. She takes the time to check-in and always provides the care and support needed. We are so thankful for Dr. Caitlin and highly recommend her work.
Jasmine Jackson
5 years ago
Didn’t know what I was missing in life until I got my back and neck adjusted by Sarah! She is such a great chiropractor and very knowledgeable! Highly recommend!!!
Lauren
5 years ago
I really respect Dr. James and his approach to my care. Instead of doing the stereotypical thing chirppractors do where they just want to keep seeing you coming back, Dr. James genuinely wanted to help me fix my issue AND give me the tools and knowlege I needed to proactively make sure it does not become an issue again. That really made a HUGE impression on me. Within a week, my lower back pain has gone from a 9/10 to a 1/10, and Dr. James has given me several techniques to use it home to keep up on the treatment.
I can't recommend him highly enough.
I can't recommend him highly enough.
Martha Coye
5 years ago
So happy I found Dr Sarah and Pinnacle Hill Chiropractic. I’ve been going for adjustments for a little over a year. When I started treatments, my range of back motion was very limited and I was in a lot of pain. Dr Sarah has been able to improve my flexibility and helped a great deal to relieve the pain.
Everyone at the office is friendly and the environment is calm.
Everyone at the office is friendly and the environment is calm.
lauryn Owens
5 years ago
Nick is amazing when it comes to pinpointing areas that need adjustment and more attention. He was super knowledgable and made me feel incredibly comfortable. He communicated the entire time about having the right amount of pressure and making sure he was targeting the areas i was concerned with. He is super personable and also educated me on what he was doing and why. I left feeling refreshed and after he made sure all my questions were answered and even gave after care tips.
Stephanie Morillo
5 years ago
Pinnacle Hill has been my happy place since the second trimester of my first pregnancy. I’ve been seeing Dr. Sarah for six months and working with her has been an amazing experience; I feel that her focus is very much holistic in nature, so chiropractic adjustments during pregnancy also consisted of learning new exercises to help strengthen muscles and utilize them correctly. I’ve continued to get adjustments and have additionally gone for massages with Andrea (prenatal and regular — she’s the best, I wouldn’t go anywhere else) and am currently in the four week postpartum workout series program taught by Dr. Caitlin and Dr. Sarah. I HIGHLY recommend this practice to anyone, especially pregnant women and new moms!
Aaron and Laura
5 years ago
I have been a patient of Dr. Sarah’s for a few months now (approx. 6), and feel so incredibly fortunate to have found a place where my health goals are truly heard. After a host of reoccurring issues, I was lucky to start seeing Dr. Sarah when I was already on a good path to recovery but missing several key pieces. From our first meeting she carefully listened with such caring compassion - making me completely comfortable and laying out a solid plan to reduce stubborn and persistent pain. And, her plan is working!
I learned early on that the biggest strength of this office is its adherence to long term health goals and finding ways to help their patients achieve them. For example, I wanted less recurring issues, and learned the best course would be to build strategic muscle sets and therefore stabilize things better, then ultimately have less pain. When Dr. Sarah explained this to me, my chronic issues all began to make so much more sense, and as I work to strengthen my body slowly over time, I’m seeing steady ad lasting improvement that I hadn’t experienced for years previously.
Dr. Sarah is a cheerleader. If there is a week or two when I am less on top of my exercises, she’s still so kind, warm, and encouraging, and she helps adjust me and offer pearls of wisdom that truly stay with me in the weeks between appointments. She’s an outstanding chiropractor, and their practice is built not on constant profit, but rather on helping people learn to live with less pain and fewer appointments. Now my husband sees the difference in me and has decided to start going himself. Can’t recommend highly enough. A++
I learned early on that the biggest strength of this office is its adherence to long term health goals and finding ways to help their patients achieve them. For example, I wanted less recurring issues, and learned the best course would be to build strategic muscle sets and therefore stabilize things better, then ultimately have less pain. When Dr. Sarah explained this to me, my chronic issues all began to make so much more sense, and as I work to strengthen my body slowly over time, I’m seeing steady ad lasting improvement that I hadn’t experienced for years previously.
Dr. Sarah is a cheerleader. If there is a week or two when I am less on top of my exercises, she’s still so kind, warm, and encouraging, and she helps adjust me and offer pearls of wisdom that truly stay with me in the weeks between appointments. She’s an outstanding chiropractor, and their practice is built not on constant profit, but rather on helping people learn to live with less pain and fewer appointments. Now my husband sees the difference in me and has decided to start going himself. Can’t recommend highly enough. A++
Randie VanEtten
5 years ago
Dr. Caitlin was amazing to meet with for my 2 month old son. He hadn’t had a bowel movement in 2 days and her adjustment helped move things along with success shortly after our visit. She provided helpful tips on how to assist him with this in the future, sleep and massage tips. Thanks Dr. Caitlin!
Amanda Shultes
5 years ago
Dr. Sarah has been a very positive and supportive addition to my postpartum experience. She has helped me ‘reset’ physically after the crazy event that is birth, learn how to healthfully move postpartum (hello, car seats and 17lb babies!), address some random knee issues that cropped up AND address some longstanding hip issues that I thought were beyond remedying. She and the entire Pinnacle Team have been very responsive and helpful, and provide a great customer experience – including thorough after visit instructions as well as videos for when I can’t recall how to do a certain exercise. Their office is clean and has a very healing/healthy vibe to it 🙂 I highly recommend them!
Najma Mohamed
5 years ago
I had my very first chiropractic appointment with Dr. Rachel last Friday. She was so kind, and so knowledgeable! She asked great questions to really understand the bigger picture. She made me feel comfortable and I left my appointment feeling at ease and 100% less tense. She even went above and beyond and recommended me a chiropractic clinic while I am away at school! I would 100% return to Pinnacle Hill Chiropractic!
Ruby Black
5 years ago
Caitlin was patient and understanding- I had a few new concerns and her asked a lot of to fully understand. Suggested different exercises to try!
Amy Adams
6 years ago
The best chiropractic care I've ever had, and I've been to a lot of places in the Rochester Area! Their care is specific to your needs and not just the same adjustments each time. They listen to you and give you ample time to have your needs met. I have been treated by Dr. Sarah and she has helped my back pain, hip pain, and knee pain. I highly recommend Dr. Sarah and Dr. Mike.
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